This policy describes how Nirvana Nests handles information submitted through this website.
Information you share
When you send an enquiry, we collect your name, phone number, message and the apartment you are interested in, if specified. Please do not include identity documents, payment details or sensitive personal information in your message.
How we use it
We use your information to respond to your enquiry and discuss your stay. An enquiry is not a booking or payment. We do not use enquiry information to send unrelated marketing without your permission.
Storage and access
Enquiries are stored in our database and are accessible to authorised administrators. Our hosting and database providers process this information to operate the service. We keep enquiry information only for as long as it is needed to handle the conversation or meet applicable obligations.
Cookies and external services
The public website does not set advertising or analytics cookies. Administrator sign-in uses necessary authentication cookies through Auth.js. Apartment images may be served through Cloudinary. The embedded Google Map loads only when you choose to load it. If you open WhatsApp, open Google Maps, or load the embedded map, those services handle your activity under their own privacy policies.
Your choices
You can request access to, correction of, or deletion of your enquiry information by contacting our team through the contact options on this website. Include enough information to help us identify the enquiry, but do not send sensitive identity documents through the form.
Where to reach us
Nirvana Nests is located at Goldcrest Mall & Residency, DHA Phase 4, Lahore, Pakistan. Visit our contact page for available contact methods.